Terms of service


📜 Terms & Conditions – Crowned Ant

These Terms & Conditions govern your use of our website and the purchase of products from Crowned Ant (“we”, “us”, “our”). By accessing our site or placing an order, you agree to be bound by these terms.

🛍️ About Crowned Ant

Crowned Ant is an online store offering physical and digital products, including print-on-demand items fulfilled by Printful.

📦 Products & Fulfilment

Many of our physical products are produced and shipped using print-on-demand services through Printful. This means:

  • Products are made after you place an order

  • Production times vary

  • Items may ship separately

Product images are for illustrative purposes only. Colours and placement may vary slightly due to printing processes.

💳 Pricing & Payments

All prices are shown in the currency displayed at checkout and include applicable taxes unless stated otherwise.

We reserve the right to change prices at any time. Payment is taken at the time of order via Shopify’s secure checkout.

🚚 Shipping

Shipping times are estimates and may vary depending on location, production time, customs, or carrier delays.

Please refer to our Shipping Policy for full details.

🔄 Returns & Refunds

Returns and refunds are handled in accordance with our Returns & Refunds Policy, which forms part of these Terms.

Because many products are made to order:

  • We do not accept returns for change of mind on personalised or print-on-demand items

  • Faulty or damaged items will be replaced or refunded

Your statutory rights under UK and EU law are not affected.

🇬🇧 🇪🇺 Consumer Rights

UK and EU customers are protected under applicable consumer laws, including:

  • The Consumer Rights Act (UK)

  • EU Consumer Protection Regulations

Where a product is faulty, not as described, or unfit for purpose, you are entitled to a remedy in line with these laws.

📥 Digital Products

All digital products are:

  • Delivered electronically

  • Non-refundable once downloaded

  • For personal use only unless otherwise stated

By purchasing digital products, you agree not to share, resell, or redistribute the content.

⚠️ Intellectual Property

All content on this site — including designs, text, logos, graphics, and downloads — is the property of Crowned Ant and may not be reproduced, distributed, or used without written permission.

❌ Prohibited Use

You agree not to:

  • Use the site for unlawful purposes

  • Infringe intellectual property rights

  • Attempt to disrupt site functionality

  • Misuse content or products

We reserve the right to refuse service or terminate access if these terms are violated.

📧 Contact Information

For questions about these Terms & Conditions, please contact:

📧 riseup@crownedant.com

🔄 Changes to These Terms

We may update these Terms & Conditions from time to time.
Changes will take effect immediately upon being posted on our website.

⚖️ Governing Law

These Terms & Conditions are governed by the laws of England and Wales.
Any disputes will be subject to the exclusive jurisdiction of the UK courts.

Thank you for supporting Crowned Ant — a brand built on stewardship, integrity, and purpose. 👑🐜