Shipping policy

📦 Shipping Policy – Crowned Ant

At Crowned Ant, each product is made especially for you using print-on-demand services fulfilled by Printful. This means your item is created after your order is placed, helping us reduce waste and ensure quality.

🕒 Order Processing Time

All orders are processed within 2–7 business days.
Processing time includes printing, quality checks, and packaging before shipment.

Please note that processing times may be longer during busy periods or holidays.

🚚 Shipping & Delivery Times

Estimated delivery times after processing are as follows:

  • United Kingdom: 3–7 business days

  • European Union: 5–10 business days

  • International: 7–21 business days (depending on location)

Delivery times are estimates and may vary due to postal services, customs, or peak periods.

🌍 Customs, Duties & Taxes (EU & International Orders)

For orders shipped outside the UK, customers may be responsible for customs duties, VAT, or import taxes required by their country. These charges are not controlled by Crowned Ant and are the responsibility of the customer.

📬 Tracking Information

Once your order has shipped, you will receive an email confirmation with tracking details, where available.

📦 Multiple Shipments

If your order includes multiple items, they may be shipped separately and arrive at different times.

❗ Shipping Delays

Crowned Ant is not responsible for delays caused by postal services, customs processing, weather conditions, or circumstances beyond our control.

🧾 Incorrect Address

Please ensure that your delivery address is accurate at checkout.
We cannot be held responsible for orders delayed or lost due to incorrect or incomplete address information provided by the customer.

📮 Lost or Damaged Items

If your order arrives damaged or is lost in transit, please contact us within 30 days of the estimated delivery date so we can assist you.

💬 Contact Us

If you have any questions about shipping, please contact us at:
📧 Riseup@crownedant.com

Thank you for supporting Crowned Ant — where stewardship, intention, and purpose guide every order. 👑🐜